01 · Operational capacity
Scale your
operational capacity
with AI.
SCUADRA brings artificial intelligence into your company's day-to-day operation. Delegate everyday tasks as well as commercial, administrative and operational processes while keeping full traceability and control.
AI agentsAgent management
02 · Starting point
SCUADRA builds on what
already works in your company.
WhatsApp, email, spreadsheets, documents, your management system and your team's knowledge. SCUADRA connects to what you already have to make it work harder — without starting from scratch.
Current state
Tools you already use, with no common thread.
WhatsAppEmailSpreadsheetsERPCRMDocumentsKey people
Information scattered across silos. Every decision means rebuilding context, finding the right person and putting together an answer from scratch.
With SCUADRA
A layer that orchestrates what already exists.
WhatsAppEmailSpreadsheetsERPCRMDocumentsKey people
It connects existing sources, organizes context and turns scattered information into actions within a process — without replacing your current ecosystem.
03 · End-to-end AI
From isolated tasks
to executable processes.
A team of AI agents can run a complete process, leaving a traceable record at every step. AI in SCUADRA is far more than answering questions or summarizing documents.
01
Input
Receives the request
Through the originating channel: message, email, form or system event.
02
Interpretation
Identifies intent
Extracts data and determines who and which process the request belongs to.
03
Lookup
Gathers context
Across documents, systems, internal databases or operational history.
04
Action
Executes actions
Applies the configured rules and permissions. Executes or proposes, depending on the mode.
05
Logging
Leaves a trail
What happened, when, with which data and under which policy. Fully auditable.
↳
At any step
Escalates to a human
When the context calls for it — an exception, an amount outside policy or an ambiguous case — it hands off to the right person with full context. It's not a fixed step.
04 · Adoption model
Processes where
AI can operate.
Three levels for bringing AI into your company. You can start with specific functions or processes and expand capabilities over time.
Level 1
01
Personal assistance
An AI workspace to look up information, analyze documents, summarize content, compare files and support individual tasks.
Level 2
02
Task assistance / Process agents
From specific tasks — quotes, invoices, message triage — to agents that receive events, run complete processes and escalate exceptions, with full traceability.
Level 3
03
Supervised autonomous operation
Processes coordinated by agents, connected to systems, channels and business rules, with human intervention on key decisions.
05 · Processes
Add an AI agent
to your team.
SCUADRA fits areas with high volume, repetition, scattered information and a need for follow-up.
Sales
InquiriesQuotesFollow-upand more…
Administration
DocumentsInvoicesReportsand more…
Collections
Due datesRemindersPayment plansand more…
Procurement
RequestsApprovalsSuppliersand more…
Support
ComplaintsTicketsDiagnosisand more…
HR
Internal queriesPoliciesRequestsand more…
Operations
TasksAlertsCoordinationand more…
+ Your process
SCUADRA applies to custom processes — book a session to map yours.
06 · Oversight and controlAutonomy within
Autonomy within
defined limits.
Agents operate under their own configured rules. They can execute tasks, request approval or escalate sensitive decisions.
Execute
Direct action
The agent performs the defined step when the rule applies and the data is sufficient. No approval required.
Approve
Action with sign-off
The agent proposes the action; a responsible person confirms or corrects it before it runs.
Escalate
Human decision
Exceptions, missing data or sensitive cases are escalated to the right person with all the context attached.
Credits
Usage control
SCUADRA lets you control credit usage by area, agent or user.
Usage · October · by areaOn track
Sales62%
Administration41%
Collections78%
Operations22%
Support55%
07 · Integrations
AI connected
to the real
working environment.
SCUADRA integrates with channels, documents, systems, databases, APIs, internal tools and more. And the platform lets you add new integrations to fit each company's needs.
SCUADRA · Orchestrator active
08 · Quote
Request your custom quote.
Your plan is sized around your operation: users, active agents, integrated channels, documents and tasks. Tell us where you want to start and we’ll put together a proposal.